Preview: The New Ride Details Experience For Transportation
On August 4th, we're introducing an updated Ride Details experience designed to make it easier to find information, monitor transportation, and manage rides. The Ride Details page has been redesigned to provide a more streamlined and intuitive experience.
Preview: The New Ride Details Experience
On August 4th, we're introducing an updated Ride Details experience designed to give transportation providers more visibility into ride information and greater flexibility when managing assigned rides.
The refreshed layout surfaces key information in a single view, making it easier to monitor rides, review updates, and take action when needed.
What's Changing?
Improved Ride Details Layout
Ride Details has been redesigned to make important information easier to find.
Key ride information is now displayed in a more organized layout, reducing the need to scroll or expand sections.
Highlights include:
- Rider and trip information
- Assigned transportation company details
- Pickup and drop-off information
- Payer information
- Ride status and progress
- ETA information
New: ETA Visibility
Transportation providers can now view submitted ETA information directly within Ride Details.
This additional visibility helps improve communication and alignment throughout the transportation process.
New: Release Rides After Scheduled Ride Time
Providers can now release rides back to the community even after the scheduled ride time has passed.
This added flexibility helps manage unexpected delays, capacity changes, and operational issues while ensuring rides can continue moving through the transportation network.
What Stays the Same
- Your existing Ride Details workflows remain unchanged
- All current Ride Details functionality remains available
- No action is required before launch
Learn More
Looking for a complete overview of the Ride Details page and available actions?