EHR Downtime Procedures
If Roundtrip is unavailable through your electronic health record launch point, users can continue using Roundtrip through the web.
If Roundtrip is unavailable through your EHR launch point, users can continue using Roundtrip through the web application:
Contact (877) 396-8080.
Once you have reached out to the Nav Center
- Open a web browser and navigate to https://app.rideroundtrip.com.
- Sign in using your organization's standard login method.
- Continue booking and managing transportation through the Roundtrip web application until EHR access is restored.
Once the integration is available again, users can return to launching Roundtrip directly from the EHR.
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