How Can I Enroll in Direct Deposit?
Direct deposit sends your Roundtrip payments straight to your company's bank account.
Important Note: Direct deposit is only applicable for facility paid rides which qualify for payment by Roundtrip.
How to Enroll
- Complete a W9 Form with your company's tax information.
- Email the completed form and your billing contact's email to billing@roundtriphealth.com.
Allow up to 72 business hours for our vendor, bill.com, to set up your account. Your billing contact will then get an invitation email from bill.com.
- Open that email and follow the prompts to register your company's bill.com account.
- Once registered, you'll start receiving payments via direct deposit.
Since Roundtrip pays on a NET45 basis, it may be a few weeks before your first bill.com email arrives — that's normal.
What to Expect
Once enrolled, you'll get an email from bill.com at two points:
- Around the 10th of the month — when your payment is added for processing
- Around the 15th of the month — when the payment is processed
Still Getting Paper Checks After Enrolling?
Your enrollment overlapped with a payment already in progress. If you enrolled while a payment was already being processed, that one may still arrive as a check — future payments will use direct deposit.
Your bill.com registration wasn't finished. Having a bill.com account set up isn't the same as completing registration. Log in to your bill.com account to confirm registration is complete, or see bill.com's account setup guide.