What is Roundtrip?

Roundtrip is a technology company that helps hospitals, health plans, and other organizations remove transportation as a barrier to care for their patients or members. With Roundtrip, staff members can quickly order any vehicle type based on the patient need (rideshare (Lyft/Uber), wheelchair, even ambulance) so that all non-emergency transports can be centralized, tracked, managed, and recorded all in one place for the entire organization.

Roundtrip recognizes that health systems face a variety of challenges when it comes to arranging transportation for patients. Staff spend too much time on the phone with transportation and insurance providers booking and authorizing rides. Roundtrip's software streamlines this process, resulting in greater efficiency and patient satisfaction. With exceptional features and integrations, as well as a vast network of transportation providers, Roundtrip is a no-brainer for health systems looking to improve their transportation workflow.

Roundtrip Community is a network of credentialed, qualified transportation companies that have access to quickly claim Roundtrip rides requested by health systems and health plans, all within our digital Roundtrip Portal.

We provide healthcare professionals — including care coordinators, social workers, nurses and other ride requestors — with online and mobile tools that make ordering patient rides simple. Through our digital transportation marketplace, we connect patients with non-emergency medical transportation (NEMT) such as rideshare, medical sedans, wheelchair vans, and stretcher vehicles exactly when and where they need it.