What Rider Data Points Does Roundtrip Collect and Share?
Learn what data points Roundtrip collects and shares regarding riders.
As part of Roundtrip’s commitment to complying with HIPAA privacy guidelines, we take reasonable measures to ensure the minimal amount of rider data is collected and shared. There are a few different ways that Roundtrip collects and shares rider data - continue reading to learn more.
How is Data Collected by Roundtrip?
Data Collected through the Roundtrip Book Trip Flow
During the Book Trip Flow, ride bookers will be prompted to enter key details regarding the ride. Depending on the vehicle level selected, the details that are requested may vary (i.e. higher levels of transport require more patient information).
Data Collected through Electronic Health Records (EHRs) Integrations
If you organization’s EHR is integrated with Roundtrip, there are certain data points that are collected from the patient record in the EHR and stored in Roundtrip.
How is Data Shared to Transportation Providers?
Data Shared with Transportation Providers via the Roundtrip Community
For Transportation Providers in the Roundtrip Community, rider data may be shared once a ride is booked. Depending on the type of transportation scheduled. payer selected, and whether your organization is EHR integrated, this can impact which rider data points are visible to a Transportation Provider.
Data Shared with Transportation Providers via Computer-Aided Dispatch (CAD) Integrations
Some Transportation Providers in the Roundtrip Community may be CAD integrated with Roundtrip. This means that their dispatch software may receive rider data from Roundtrip for a scheduled ride.
