EHR Integration Overview: Roundtrip SMART on FHIR
Simplify Transportation Coordination Directly Within Your EHR
Roundtrip's SMART on FHIR integration enables healthcare organizations to coordinate patient transportation directly from their electronic health record (EHR). By embedding Roundtrip into existing clinical workflows, care teams can request, manage, and track transportation without leaving the patient chart, creating a more efficient and streamlined experience.
Benefits of EHR Integration
Integrating Roundtrip with your EHR helps organizations:
- Reduce manual data entry and duplicate documentation
- Improve patient throughput and discharge efficiency
- Streamline transportation ordering workflows
- Increase data accuracy by leveraging patient information already available in the EHR
- Provide a seamless experience for clinical and operational staff
- Support transportation coordination across inpatient, emergency, transfer center, and outpatient workflows
How the Integration Works
Roundtrip leverages the industry-standard SMART on FHIR framework to securely exchange information with participating EHR platforms.
When a user launches Roundtrip from within a patient chart:
- The user is authenticated through the EHR.
- Relevant patient information is securely shared with Roundtrip.
- The user is automatically directed to the patient's profile within Roundtrip.
- Transportation can be requested, managed, and tracked within the Roundtrip platform.
- Transportation providers receive the information necessary to fulfill the ride request.
This workflow minimizes interruptions and allows staff to remain focused on patient care rather than administrative tasks.
Patient Information Access
To support transportation coordination, Roundtrip may access select patient information through secure, read-only FHIR APIs, including:
- Patient demographics
- Encounter information
- Insurance coverage details
- Diagnoses and clinical context
- Patient location within the facility
- Relevant vital sign information
- User identity and authorization information
All information is accessed in accordance with customer-approved permissions and organizational security requirements.
Supported Workflows
Roundtrip can be integrated into multiple care settings, including:
- Emergency Departments
- Inpatient discharge workflows
- Transfer center operations
- Ambulatory and outpatient clinics
- Care management and care coordination teams
During implementation, Roundtrip works with customers to identify the most effective launch points within existing workflows.
Security and Identity Management
The SMART on FHIR integration supports secure authentication and authorization through the EHR. Organizations may also implement identity federation to ensure users receive the appropriate permissions within Roundtrip based on organizational roles and access policies.
Roundtrip follows healthcare interoperability and security standards and works closely with customer IT and security teams throughout implementation.
Implementation Approach
A typical implementation follows a structured process that includes:
1. Project Kickoff
Alignment on scope, stakeholders, timelines, and technical requirements.
2. Connectivity Setup
Configuration of secure connectivity between the EHR and Roundtrip.
3. Workflow & Launch Point Configuration
Identification and configuration of the EHR locations where users will launch Roundtrip.
4. Testing & Validation
Comprehensive testing of authentication, workflow functionality, and data exchange.
5. Training & Go-Live
End-user training, production deployment, and post-launch support.
Expected Timeline
Most SMART on FHIR implementations are completed within approximately 6 to 8 weeks, depending on organizational priorities, resource availability, and approval processes.
Partnering for Success
Roundtrip's implementation team works alongside clinical, operational, IT, security, and EHR application stakeholders to ensure a successful deployment. Together, we design an integration that fits seamlessly into your organization's existing workflows while supporting transportation access and patient flow initiatives.
Interested in integrating Roundtrip with your EHR? Contact your Roundtrip representative to discuss technical requirements, supported workflows, and implementation planning.