Rider Self Service Features

Learn about how to use Roundtrip’s secure link to view and manage your scheduled rides.

Self-Service Features

Launch your already scheduled rides directly from your text messages.

At booking, riders receiving notifications will be sent a secure link by text. Open the link, verify your identity, and view your scheduled ride details.

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After verification, you can launch or cancel your scheduled ride. Click “I’m Ready For Pickup” to launch your will-call ride.

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The Roundtrip 24/7 Navigation Center is still available to offer assistance with launching and canceling rides and can be reached at (877) 396 - 8080.

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