Articles in this section

• What happens if the trip is not able to be authorized by Medicaid?
• How much notice is required for a Medicaid paid ride?
• How do I report lost and found items?
• How much notice is required for a facility paid Medical Sedan/Taxi or Wheelchair transport?
• When should I select a Lyft vehicle? When should I select a Medical Sedan/Taxi?
• What should I do if my patient does not have a cell phone?
• How long do Lyft vehicles wait for patients?
• What should I do if my patient has a cane/walker/wheelchair but can get in and out of the vehicle on their own?
• What happens if a Lyft trip is canceled by the driver? What happens if the trip is canceled for due to a “patient no show?”
• When will my facility be charged a cancelation fee?