Ambulatory patients can go in a Lyft or Medical Sedan/Taxi vehicle. Lyft vehicles can only be paid for by the facility or the patient’s credit card. If the ambulatory patient is covered by Medicaid, you will need to select Medical Sedan/Taxi. Additionally, Medical Sedan/Taxi should be selected when the patient requires special care (ex. Needs some extra help getting in and out of the vehicle/behavioral health patients etc.)
Articles in this section
- What notifications will I receive for insurance-paid trips?
- How do I monitor a brokered discharge ride?
- What should I do if I forget my password?
- What happens if the trip is not able to be authorized by Medicaid?
- How much notice is required for a Medicaid paid ride?
- How much notice is required for a facility paid Medical Sedan/Taxi or Wheelchair transport?
- When should I select a Lyft vehicle? When should I select a Medical Sedan/Taxi?
- What should I do if my patient does not have a cell phone?
- How long do Lyft vehicles wait for patients?
- What should I do if my patient has a cane/walker/wheelchair but can get in and out of the vehicle on their own?